The Washington Post ran a story today detailing the accumulation of a large backlog in processing copyright applications at the U.S. Copyright Office.
I found the article interesting in that the copyright backlog is apparently the result of a poorly executed move to a new electronic filing system. The situation is reminiscent of the Office's move to East/West from the old APS search engine. In both cases, the existing system was taken off line before the new system could handle the demands required of it.
East and West work much better today; presumably the Copyright Office's new electronic submissions system will be fixed as well, but it will presumably be a while before that backlog can be worked off.